ENGO® Blister Prevention Patches are manufactured in Minneapolis, MN U.S.A by Tamarack Habilitation Technologies, Inc. ("Tamarack").
For more information about the manufacturer, visit: www.tamarackhti.com
When you place an order online with Tamarack, we collect your name, email address, credit card billing and shipping address, contact phone number, credit card number and expiration date. This information allows us to process your order and provides us with a way to contact you, should we have a question concerning your order. After you place an online order with Tamarack, a copy of that order is sent to you via email for your records. If you do not receive an e-mail receipt from Authorize.net (our payment merchant), either your email address was registered incorrectly or the message was held up in your spam filter.
If you do not register your name and contact information, our web server does not have access to personally identifiable information about you.
Tamarack does not send unsolicited email. We don't sell, rent or distribute email addresses for commercial purposes. We collect email addresses only if people communicate with us via email or if they volunteer their email online, through means such as surveys and/or site registrations.
Occasionally we seek feedback on products under development and may invite customers to test products free-of-charge. If you receive a message from one of our email addresses and do not want to receive further communication, please let us know.
Our Web server recognizes only domain information. It does not capture email addresses of visitors to our site. We don't set any cookies, nor do we partner with or have any special relationships with any ad server companies.
This website has appropriate security measures in place to protect against the loss, misuse or alteration of information that we have collected from you at our site.
We use a leading payment gateway, Authorize.net, as our exclusive provider of secure payment and customer information processing. Unless provided via phone, email or fax, GoENGO.com does not have access to your credit card number. If such information is provided for a purchase or refund to an authorized Tamarack employee, the company ensures the information will be used as directed. The information will then be shredded to maintain the safety of all our customers' private information.
We offer both standard, US Postal First Class, and expedited, UPS, shipping options. Expedited options are based on UPS rates for shipping to your zip code.
Free Shipping Offer applies exclusively to orders shipped within the United States (including Hawaii and Alaska). If you would like an international shipping rate quote, please e-mail or call and we'll do our best to find an affordable shipping solution.
All orders arriving before 2:00pm (Central Standard Time), Monday through Friday, are fulfilled and shipped the same day; excluding holidays. Weekend orders will ship the following business day.
All currency amounts on our website are displayed in U.S. dollars ($USD), unless otherwise noted.
Residents of Canada are responsible for the entry prep fees (C$) below*:
- Orders under C$20 are not subject to any entry prep fee
- Orders from C$20.01-40.00 will be charged a C$7 entry prep fee*
- Orders from C$40.01-100.00 will be charged a C$19.45 entry prep fee*
- Orders from C$100.01-200.00 will be charged a C$29 entry prep fee*
*Choose to pay the driver upon delivery or contact us immediately after placing your order to build this fee into your order charges.
Due to concerns with shipping packages to Canada through the postal service, we are not offering postal delivery at this time. Shipping through the United Parcel Service allows us to provide you with package tracking capabilities that aren't provided when shipping through the U.S. Postal Service.
All other international orders, where shipping is available, do not include any import fees, which are the responsibility of the customer. If you have any questions about additional import charges, contact your local Customs Agency.
Although we will do everything possible to ensure prompt delivery of your items, we assume no responsibility for carrier shipping delays.
Tamarack Habilitation Technologies, Inc. assumes no liability for any misuse of the products sold on this website. This product is not intended for adhesion directly to skin.
Manufacturer's Satisfaction Guarantee
ENGO® Blister Prevention Patches are guaranteed to prevent blisters when applied as recommended. Your package of ENGO® patches will include detailed instructions and tips to ensure you have a positive experience with our product.
If you purchase ENGO® patches, either direct from GoENGO.com or through one of our retail partners and are unhappy with your experience, let us know. We want to do everything possible to make your relationship and experience with us a pleasant one.
For refund requests, we will refund the order amount, including sales tax and flat rate shipping charge, if applicable. We do not refund expedited shipping charges. All orders will be refunded back to a credit card number to be provided when the refund is requested.
All unused product with orders exceeding $20 in value must be returned before a refund will be issued. Simply return unused product in a self-addressed, stamped envelope via US Mail to the address below. Orders totaling less than $20 will be refunded prior to product return.
Tamarack Habilitation Technologies
Attn: Product Returns
1670-94th Lane NE
Blaine, MN 55449